Privacy Policy | GrowthSpark Digital LLC

Last Updated: 1st September 2025

1. Introduction & Scope

GrowthSpark Digital LLC (“we”, “us”, “our”) respects your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you use our website, book a trial, subscribe to our services, or interact with our AI automation tools.

We are registered in Wyoming, USA, and primarily serve plumbing and heating businesses in the United Kingdom.

2. Information We Collect

We collect the following types of data to provide our services effectively:

  • Contact & business info: Name, email, phone number, company name, website, and service area.
  • Usage & technical data: IP address, browser type, device data, cookies, and analytics.
  • Service data: Call logs, message content, booking details, and AI interactions required to deliver our automation systems.

3. How We Use Your Information

Your information is used to:

  • Set up and deliver your services (AI receptionist, text-back, booking, and review automation).
  • Communicate with you about your trial, subscription, onboarding, and support.
  • Improve and personalise our services and website performance.
  • Protect our rights, enforce our Terms & Conditions, and prevent misuse or fraud.

4. Sharing & Third-Party Providers

We do not sell or rent your personal information. We only share data with trusted third-party providers who are necessary to operate our business and deliver your services. These may include:

  • Stripe – payment processing
  • GoHighLevel – CRM and funnel automation
  • Twilio – SMS and communication services
  • Google – analytics and advertising tools
  • Other providers that you explicitly authorise or connect with

All partners are contractually required to protect your data and only use it for the purposes we specify.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion at any time by contacting us at [email protected].

6. UK / EU Data Protection Rights

If you are based in the UK or EU, you have the following rights under the UK GDPR:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability (request a copy of your data)
  • Withdraw consent at any time

To exercise these rights, email us at [email protected]. We will respond promptly.

7. International Transfers

Because some of our systems and partners are based in the United States, your data may be transferred internationally. We use reasonable safeguards (such as standard contractual clauses) to ensure your data is protected in accordance with applicable UK and EU laws.

8. Security

We use industry-standard security practices, including encryption, access controls, and secure servers, to protect your data. However, no system is completely secure. We encourage you to use strong passwords and limit access to your account.

9. Cookies & Tracking

We use cookies and similar technologies to make our website function properly and improve user experience. Cookies may also be used for analytics and advertising. You can disable cookies in your browser, though some features may not work correctly.

10. Children

Our services are not directed toward children under 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date. Continued use of our website or services after any update indicates your acceptance of the revised version.

12. Contact Information

GrowthSpark Digital LLC
1207 Delaware Ave #1846
Wilmington, Delaware 19806, USA
Email: [email protected]

If you have any questions about this Privacy Policy or our data practices, please contact us using the details above.